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Here at Centredexcellence Katy and I are well known for helping Recruitment Business owners turn around their underperforming billing teams. In fact, you can download our white paper on the subject here. Underperformance in a team can be insidious and ruin your chances of scaling your recruitment company at the speed you want. So how do you spot those poor performers? Naturally, lack of results is a big clue, isn’t it? Though there are some other traits…Read More
Katy and I work with hundreds of recruitment and staffing owners across the globe. Ours is a unique industry, with agencies often started by a driven recruiter in a spare room hitting the phones and taking no prisoners; JFDI is the place they usually come from! Good for them. Eventually, though the penny drops that if they want to scale and provide an income for both themselves, significant others and…Read More
Some time ago I wrote a post about what you must teach your new recruitment consultants. It was pretty popular; racking up thousands of views over the last few years. As many recruitment business leaders know, getting your team performing well in the first few months is pivotal to your success; especially your billing managers. A billing manager who can bill, motivate, and manage your consultants to even greater achievements is a ‘must…Read More
Last time we talked about the first step to scaling, and you can read it here. Now we want to talk about the power of goals and goal setting; pity so many people get it all wrong. Fact: If you have a big vision the only way to bring it into reality is to set goals. They provide us with specific outcomes and milestones…Read More